HOLLY HILL, Fla. – April 22, 2016 — Metra Home Theater Group, a leading provider of home theater products and accessories, earns recognition from industry leading publication, CE Pro, as the Platinum Quest for Quality award winner for Best Technical Support.

With nearly 7,200 reader votes, the sixth annual Quest for Quality award recognizes manufacturers and distributors who provide their customers with superior service in categories such as customer service and communication, technical support, sales and marketing assistance, shipping policies, website portals, dealer incentives, training programs and other beneficial services for dealers. The individuals that nominated Metra Home Theater Group for the award are not only CE Pro readers, but also customers that work with the respective vendors and manufacturers on a daily basis – making the award recognition truly special. Metra Home Theater Group received platinum accreditation for Best Technical Support. Metra Home Theater Group believes that educating customers and providing in-house round-the-clock technical support is the best way to support customers.

"We are honored to be chosen by the thousands of CE Pro readers as the Platinum winner for the Quest for Quality award,” said Stephanie Casimiro, marketing director for Metra Home Theater Group. “To be recognized by our customers for providing them with strong technical support is something that is very important to us at Metra Home Theater. We want to give our dealers the proper tools to excel in their businesses and it’s great that they recognize the support that is available to them.”

About Metra Electronics / Metra Home Theater Group
Metra Home Theater Group is a division of Metra Electronics which has been the world leader and “The Installer’s Choice™” for vehicle installation kits and car audio accessories for over 65 years. Headquartered in Florida, Metra Electronics strives to create innovative, high quality products to satisfy and astonish our customers. Metra's brands include: Axxess™, The InstallBay™, Shuriken™, Raptor™, Ballistic™, Ethereal™, Helios by Audio Solutions™, T-spec™, InstallBay Safety™, Spyclops™ and EHD™. For ordering information and pricing, visit Metra Home Theater Group online at or call 800.221.0932.

Press Contact:
Morgan Roush, Public Relations Manager
Marketing Matters
Tel: (954) 925-1511 ext. 1
Email: morgan@marketingmatters.net
Web: http://www.marketingmatters.net

Video surveillance systems have become an affordable and effective way for homeowners and small business owners to securely monitor their properties. With the influx of hundreds (if not thousands) of different types of surveillance cameras into the marketplace, how do you know which camera will work best for your needs? Metra Home Theater Group has listed the most important questions to help you choose the best security camera for your home or business surveillance system.

Metra Home Theater Group helps JVC bring 4K to home theater projection technology with its HDM-GA1, transforming hard-wired passive HDMI® cables into full 4K and HDR capable systems.

CE Pro Editors — April 13, 2016

JVC launched its new 4K e-shift4 projectors at CEDIA Expo 2015. The new projectors added support for full spec 18Gbps HDMI 2.0a with HDCP 2.2, which could challenge many of the current HDMI cable options that are available to dealers. And without the right connection, it's impossible to take advantage of the new projectors' impressive performance.

That's why JVC partnered with Metra Home Theater Group. The HDM-GA1 from Metra transforms existing hard-wired passive HDMI cables into full 4K and HDR resolution capable transmission systems.

JVC had worked with Metra in the past, so the company felt comfortable turning to Metra once again for a workable solution. Of course, JVC had stringent needs.

“A 4K signal is much more demanding in terms of the required bandwidth. This is magnified even more with the capabilities of the new JVC projectors and the new UHD 4K Blu-ray players. In the past, 10.2 Gbps was adequate for a High Speed HDMI connection. Now signals are being passed that can require the full 18 Gbps. Our new projectors are the only ones in their price class that meet those standards of a full spec 18 Gbps HDMI connection with HDMI 2.0a and HDCP2.2, assuring our projectors are ready for the future of 4K,” reports Chris Deutsch, product and training manager for JVC.

Security surveillance cameras have grown in popularity for both small business and residential use. Owners can easily monitor their properties 24/7 with peace of mind — and without spending a fortune. They seek professional installers to help plan camera placements, install equipment, and setup a turn-key surveillance system with video feeds. As surveillance systems become more widespread, installers will see this area of home technology as a growing and viable revenue stream.

Metra Home Theater Group’s line of Spyclops surveillance systems offers a variety of styles, features and easy to use technology — making them a favorite among installers and home tech professionals. In addition to a great product, we continually win awards for our top notch technical support and customer service. Our tech team is comprised of top CIs who answer questions immediately. This means you’ll talk to a real person with real field experience in custom integration and home technology. In an effort to educate installers and help with future troubleshooting, we’re featuring the three most common questions and answers regarding Spyclops surveillance systems:

Question 1: Why is my remote viewing app not working? It goes on and off line.

Your feed will work 100% of the time if:

The internet connection to the DVR is running uninterrupted and at high speed, and you have internet of 4G or higher on the mobile device. Keep in mind that video feeds require a lot of bandwidth — if you are attempting to view your feed remotely from a mobile device, make sure you have full reception or are connected to high speed internet. If reception isn’t great, then the video feed may go on and offline. Closing other open apps on your phone that are also using internet will help dedicate your available bandwidth to the video feed (yes — that means you should close your facebook app and stop streaming music). Try this and see if the feed is back online.

The increasing demand for smart home automation, surveillance and technology requires running more wires. Whether it’s an existing home or a new home construction, running more wires is a huge undertaking. The former CIs in Metra Home Theater Group’s Research and Development department anticipate a shift to a more complicated installation process, with more wires requiring more ports. As the future of installation projects becomes more difficult, we will be ready with time saving solutions for home technology professionals, customer integrators and installers. Taking what we’ve learned on the job from real projects requiring more ports, we’ve developed a simple solution: the Decora Style Multi Port (CS-PCDEC08).

The Challenge:

The more wire you have, the more ports you need. Custom wall plates with more than 6 ports are hard to find. Organizing and hiding all the wires can become a real challenge. Applying drywall to cover large holes made for the wires requires additional costs and even more time. When a customer is in a rush to move in or finish a project, extra time for drywall may not even be an option.

The Solution:

Our CS-PCDECO8 is an 8 port decora insert panel made out of durable heavy gauge steel and powder coated. Metra Home Theater Group is one of the few (if not the only) providers of an 8 port panel plate, and we’ve designed this larger plate to cover existing holes.

This photo is from a job where the new home had wire run that needed to be organized before the customers moved in. The after photo shows the 8 port panel in place.