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Warranty Information

Limited Warranty

Contact Metra Home Theater Group for specific warranty information. Metra Home Theater Group will, at its option, repair, replace or allow credit on any part which, in Metra Home Theater Group’s opinion, is found defective under normal use. Warranty void on items misused, altered in any way, tampered with or serviced by anyone other than Metra Home Theater Group. This warranty of merchantability of fitness neither assumes nor authorizes any other person to assume for it, any other liability in connection with its products. In no event shall Metra Home Theater Group be liable for any incidental or consequential damages, or do we assume any other liability except provided herein.

Metra Electronics 12 Year “2- Step” Limited Warranty

Metra offers an industry leading, 12 year “2-STEP” warranty which protects the purchaser from any defects in materials or workmanship for twelve years from the date of purchase.

Who is covered? The original purchaser of the product from the date of purchase.

What is covered? Any defect in the design, construction, or workmanship of the product that causes it to fail to perform as represented at the time of sale.

What is not covered? Damage to the product caused by disassembly, accidents, abuse, misuse or modification of the product, and of course, an “act of God” such as a power surge, destructive storm or fire, etc. Metra will inspect the product upon return to determine whether any of these conditions are present and inform the purchaser of this fact.

12 Year "2-Step" Limited Warranty Form>>


Metra’s Warranty Hotline: 386-492-8584 or htsupport@metrahometheater.com