Apple TV Error Messages

Recently we published an article about problems with Apple TV and DirecTV’s DSS Receivers in reference to the display, indicating an HDCP error. From that article, I received several comments concerning the validity of my conclusion about this being related to the voltage/current requirements of the source device. After re-reading the content, I realized detail on this subject matter needed to be explained further. The following is the updated text to reflect our real-world experience in dealing with these issues and their causes.

Metra Home Theater Group® (MHTG) is now shipping two new surveillance cameras and a Network Video Recorder (NVR) capable of supporting 4K resolution from Spyclops Surveillance Systems®. These new products allow for higher resolution surveillance and video recording over closed-circuit television networks for home or business systems.

Metra Home Theater Group® (MHTG) is now shipping its award-winning HDM-GA2 product. This next-generation Gigabit Accelerator features breakthrough and proprietary technology which can upgrade existing hard-wired passive HDMI® cables to 4K or even 8K resolutions by increasing their bandwidth. This product was introduced at CEDIA and won several industry awards, including the CE Pro BEST, TWICE VIP Product award, Residential Systems Best of Show and was a CEDIA Best New Hardware Product finalist in its category.

D-Tools, Inc., the worldwide leader in data-driven system integration software, is offering a free 45-day trial of its new cloud-based platform to Metra Home Theater Group® (MHTG) customers. D-Tools Cloud debuted at the 2018 CEDIA show as an affordable multi-OS, web-accessible platform, winning many awards for its innovative technology. The platform enables home technology professionals and system integration companies to better manage their project sales and design process – from pipeline and opportunity management through system design, quoting, proposal, acceptance, and procurement.

Every custom integrator will encounter problems between HDMI enabled devices that are ultimately caused by EDID. Understanding what EDID is and how it will impact your system will give you a step up in the field when it comes to diagnosing and fixing EDID related errors. Read our latest blog post to learn more.