Have you ever purchased a product and got home or to the job site and found that you have issues but can’t get support? Then you call the help line only to get a computer or even worse some foreign help center?

This is one example of how Metra Home Theater Group stands out from the pack when it comes to customer support. We have (GASP!) live people in our office that answer the phones, one of which is our head tech and product guy Brent McCall. Brent has been in the electronics industry for 40+ years playing every role from sales and support, to product design and installation. He is an important part of the exemplary customer service that Metra Home Theater Group provides to its customers.

Brent provides extended hours tech support for Metra Home Theater Group’s customers. In addition to seven day a week tech support, he follows several online forums to offer help for all brands. At this year’s CEDIA Show in Denver, one of our customers had wonderful things to say about our products and Brent. See her video here. Brent was recently featured in December CEPro’s Magazine article recognizing the unsung heroes of the custom electronics industry. Brent is just one part of the sales and support team that makes us different.

If you are attending CES 2015 in Vegas January 6 – 9th, put booth #12434 on your agenda. Come see for yourself why people call Metra Home Theater Group for custom integration and retail electronic needs.