5 Tips for Easy Spyclops Set Up
Thursday, May 28, 2015 2:20:44 PM America/New_York
The determining factor for me when I am purchasing any type of electronic system is how easy it will be for me to install and use. Our Spyclops systems fall into this category — easy. Here are five tricks to make your set up quick and easy:
- Print the quick start guide located at www.spyclopsusa.com for step-by-step set up instructions.
- After you checkmark DHCP and ESEE, rebooting the DVR may populate the ESEE number quicker.
- Verify the hard drive is formatted and that either overwrite or auto delete is selected or it will stop recording when the hard drive is full.
- Double check your time and date at the bottom of the main screen to make sure your recordings times will be accurate.
- Look for one of three (3) icons, manual record, timed record or motion record, in the upper right corner of your camera view to verify it IS recording in the format you desire.
If these tips do not solve your set up problem, we are always available to help. Call us at 866-839-9187 ext. 2393 for more tips and answers to all questions regarding Spyclops.
Have Happy Holiday Weekend!!!
Friday, May 22, 2015 2:38:09 PM America/New_York
Metra Home Theater's Smart Service
Tuesday, May 19, 2015 2:49:55 PM America/New_York
If you saw our ad in this month’s CEPRO, you saw our own Technical Support and Product Specialist Brent McCall featured as the figurehead for the Smart Support we provide our customers. In fact, he is one part of an extensive package of smart support we provide. Our Smart Support includes a designated tech support professional for our Spyclops product, a highly trained sales staff on the latest technology as well as Brent McCall providing Custom Integrator support.
Notice that Brent is described as the “Custom Integrator” tech support, not the Metra Custom Integrator Product support. This is an important distinction because Metra Home Theater believes in supporting the CI – not just selling our products to the CI. In other words, he will try to help no matter what the issue. Brent is available to take your call from 8am-10pm*. The asterisk is there because Brent will not answer his phone if he is at dinner with his wife or in his convertible Miata for obvious reasons. You can leave him a message and he will return your call promptly.
Deanna Miller is tech support primarily for our Spyclops product line but provides tech support on all Metra Home Theater products. She is available to answer any and all of your questions related to either installing or operating a Spyclops system in addition to being another tech resource for all of our products. Deanna also assists in product development of the Spyclops line with her input coming from feedback she gets from the customers like you who she speaks with every day. She is available Tuesday thru Friday 9-6:30 pm and Saturday 10-4:00 pm.
New Spyclops Videos
Tuesday, May 12, 2015 2:54:34 PM America/New_York
Good Morning! It has been crazy here in sunny Holy Hill, Florida and we have been very busy. This week's post will be short, sweet and hopefully free of errors! I apologize for the mistakes in my last post. It was nice to hear so many people point out the mistakes. It means Metra Home Theater Group has an audience. I like to look on the bright side. :-)
We have uploaded our latest videos highlighting our Spyclops products on our YouTube Channel. Go here and view all of our videos. Feel free to comment on them and suggest more video topics. We listen to our customers.
Enjoy the rest of your day.
We Are Having a Great Sale!!!!
Tuesday, April 28, 2015 2:56:45 PM America/New_York
Just in time for Mother’s Day! Metra Home Theater Group is offering the deal of the season on our Audio SolutionsTM Audio MountsTM for flat panel TVs- buy three and get a fourth one free. At this price, one could knock out all Moms on their Mother’s Day shopping list. For more details on the sale go here to see our coverage on Home Toys web site.
